FAQ
10 QUESTIONS TO ASK A MUSCLE CAR RESTORATION SHOP
Asking the right questions is crucial to ensuring your satisfaction and entrusting your vehicle to capable hands. Below are the top 10 questions we believe you should consider asking a muscle car restoration shop, along with our responses. We hope that our transparent, professional, and commitment-driven answers assist you in choosing us. Count on us for meticulous attention to detail and expert craftsmanship, restoring your muscle car to its former glory.
Q1
Can you give examples of similar jobs you’ve previously done?
Our answer:
You're welcome to explore our gallery to see examples of similar projects we've successfully undertaken in the past. Should you require additional examples or more detailed information, please don't hesitate to contact us directly. Additionally, we frequently participate in trade shows and car exhibitions, and we're happy to arrange shop tours by appointment for a firsthand look at our work.
Q2
Do you have a waiting list?
Our answer:
We do have a waiting list. Our waiting list varies depending on the type of project. For mechanical projects, the wait time is typically around 4 to 6 months, while for metal, body, and paint projects, the wait time extends to approximately 12 months.
Q3
How much do you charge per hour for labor?
Our answer:
Our labor rate is $98.00 per hour.
Q4
Can you give me a ballpark estimate for my project?
Our answer:
We don't offer ballpark estimates as our services are tailored to the unique needs of each project and individual. Every car and restoration project is distinct, with varying requirements and preferences. To provide an informed assessment, we offer free consultations by appointment where we can evaluate your car and discuss your restoration goals to devise a customized plan of action.
Q5
Can I tour your shop and see examples of your work in person?
Our answer:
Absolutely. We welcome shop tours and the opportunity for you to view examples of our work in person. However, please note that shop tours are by appointment only. This allows us to dedicate our full attention to showcasing our work and answering any questions you may have without interruption. To schedule your visit, please feel free to reach out to us via phone, email, or by filling out the form on our contact page. We look forward to showing you around!
Q6
How do you handle payments?
Our answer:
We offer multiple convenient payment options to our valued clients. You can securely pay via credit card over the phone, or opt for the traditional methods of cash or check.
Q7
Do you require payments upfront?
Our answer:
Our business operates differently in this aspect. We don't ask for payment upfront. Instead, we send the initial invoice to our clients after two weeks of work, followed by bi-weekly invoices thereafter reflecting the past two weeks of our team’s hard work.
Q8
How long do you expect my project to take?
Our answer:
The timeframe for your project varies depending on its type. Typically, mechanical projects can span from 1 to 5 weeks, while comprehensive projects involving full metalwork, bodywork, and painting may require 1 to 2 years to complete.
Q9
Can you provide references or customer reviews?
Our answer:
Absolutely! We're proud to share our excellent track record, reflected in our impressive Google Reviews rating, which has been earned through numerous positive reviews from satisfied customers. You can find these reviews by visiting Google Reviews. Furthermore, we often showcase our work at trade shows, providing tangible evidence of our expertise. If you'd like to hear directly from our previous customers about their experiences with Noel Automotive projects, simply get in touch, and we'll gladly connect you with them.
Q10
Do you specialize in the type of car I have?
Our answer:
We have a specialization in Dodge and Plymouth models from the muscle car era, along with expertise in Ford and General Motors vehicles. Let's discuss in further detail how our proficiency aligns with the specifics of your car.